Corporate Info

Awards and Recognition

ACCENT’s expertise in customer lifecycle management strategies is proven daily through our ability to deliver results. And the best award we can ever receive is to watch our clients’ ROI and customer retention scores increase year over year. Still, we’re especially proud of the following awards bestowed upon us by our industry and our clients.

	Awarded Customer Interaction Solutions Magazine MVP Award (2009)
	Awarded Customer Interaction Solutions Magazine MVP Award (2008)
	Awarded Bronze medal for Best Large Contact Center by ContacCenterWorld.com(2009)
	Awarded Bronze medal for Best Supervisor by ContacCenterWorld.com(2009)
	Runner Up for Best Support Professional in HR by ContacCenterWorld.com(2009)
	Received IEXcellence Award from IEX – a NICE company (2008)
	Recognized by Inc. Magazine as one of the fastest growing private companies in the United States (2007)
	Ranked in Advertising Age’s 19th Annual Advertising Marketing Services Report as #43 Marketing Services Agency and #18 Direct Marketing Agency (2007)
	Recognized as a Greater Louisville, Inc. High Impact Company, which acknowledges fast growing companies that earn consecutive years of positive operating profit (2005)
	Awarded Customer Interaction Solutions Magazine MVP Award (2001)
	Recognized by Call Center CRM Solutions Magazine as a Top 50 Teleservices agency (2000)
	Received Bronze Chairman’s Quality Award from Sprint Corporation for continuous improvement in all processes and for achieving ever-higher levels of customer satisfaction (2000)
	Received first of two consecutive Awards of Excellence from Maytag for excellence in performance and outstanding contribution to the growth of the Maytag Dependability Plus Extended Service Plans Division (2000)
	Named Fastest Growing Customer Service Company by Call Center Solutions Magazine (1999)
	Received first of three consecutive Contract Vendor Awards from Humana, Inc. for outstanding service and excellence in quality and team dedication (1998)